Hari

instagram_manage_messages approval

Reads and replies to Instagram Direct messages through the linked Facebook Page.

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Meta App Review, October 5, 2026: submission approved for 13 permissions, including instagram_basic, instagram_content_publish, instagram_manage_comments, instagram_manage_insights and instagram_manage_messages Instagram and Facebook management app. Approved Oct 2026

Why Meta rejects it

  • "Connected tools" message access is off on the test account.
  • Only automated replies are shown.
  • The incoming message is never shown in Instagram.

What the screencast must show

  1. Send a DM to the business account from a test account.
  2. Show it in your inbox.
  3. Reply from your app and show it in Instagram.

Approved permission: 2 apps

  • Meta App Review, October 5, 2026: submission approved for 13 permissions, including instagram_basic, instagram_content_publish, instagram_manage_comments, instagram_manage_insights and instagram_manage_messages

    Instagram and Facebook management app

    Approved Oct 2026

  • Meta App Review: submission approved for instagram_manage_comments and instagram_manage_messages, with Human Agent, WhatsApp and pages_manage_ads renewed

    Instagram DM and comment inbox

    Approved Nov 2025

Common rejections for this permission

Guides

Other Instagram approvals

All approvals

Get this approved for your app See the permission page